Last Updated: August 13, 2026

At Sanjay Saree Emporium, we want our customers to have a good shopping experience. Please read the following policy before placing an order.

1. Returns

Returns may be accepted for products that are:

• Received damaged
• Defective
• Incorrectly delivered
• Significantly different from the product ordered

The customer should contact us as soon as possible after receiving the order and provide relevant order details and photographs/videos of the product.

2. Exchange

An exchange may be considered for eligible products if the product is damaged, defective, or incorrectly delivered.

Products must generally be unused, unworn, unwashed, and returned in their original packaging with tags and accessories, where applicable.

3. Non-Returnable Products

Returns or exchanges may not be accepted for:

• Products that have been used, worn, washed, altered, or damaged after delivery
• Products without original packaging or tags, where applicable
• Products damaged due to improper handling by the customer
• Customized or specially prepared products, unless they are defective or incorrectly supplied
• Products where the return request is made after the applicable return period

4. Refunds

If an eligible return is approved, the refund will be processed after the returned product is received and inspected.

The refund amount and method may depend on the original payment method and the applicable order terms.

5. Return Shipping

If the product is received damaged, defective, or incorrect, Sanjay Saree Emporium may review the issue and determine the appropriate return or shipping solution.

For other return requests, return shipping costs may be the customer’s responsibility.

6. Sale and Discounted Products

Products purchased during special sales, clearance offers, or promotional campaigns may have different return or exchange conditions. Please check the applicable terms before placing your order.

7. How to Request a Return or Exchange

To request a return or exchange, contact Sanjay Saree Emporium with:

• Order number
• Customer name
• Phone number
• Reason for return or exchange
• Clear photographs/videos of the product, if required

Our team will review the request and inform you about the next steps.

8. Important Note

Slight differences in color, print, texture, or appearance may occur due to photography, lighting, screen settings, or the nature of the fabric. Such minor variations may not qualify as a return or exchange.

We reserve the right to inspect and approve or reject return and exchange requests based on the condition of the product and applicable terms.